Mountaineerz Leisure and Adventure Private Limited

Terms & Conditions


HERE ARE JUST A FEW BENEFITS OF ADVENTURE TRAVEL WITH MOUNTAINEERZ:

(A). EXCEPTIONAL CERTIFIED & EXPERIENCED GUIDES: THE FORMIDABLE MOUNTAINEERZ ARMY
AND I SAY THIS WITH ABSOLUTE CONVICTION AND PRIDE
The quality of your guide is the single most important factor that creates a truly fantastic experience on any outdoor adventure tour. These extraordinary men and women have the ability to turn a great get-away into an unforgettable, inspiring – and sometimes truly life changing – adventure.
That being said, our absolute commitment is to hire and train the best guides in the industry. Our philosophy is that our guides, gear, food and logistics comprise our product, and the guides are the most important ingredient!

(B). FANTASTIC MEALS AND TOP OF THE LINE GEAR
To provide exceptional meals we customize our menus depending on the preferences of the group, and we never use freeze-dried backpacking meals – you will be well nourished and your tummies filled with high nutrition and high energy vegetarian meals during your treks. we carry real ingredients and the guides create the menus specifically for each group!
You can be assured of top-of-the-line, high quality and comfortable trekking and camping equipment.

(C). HIMALAYA IS OUR HOME
Our knowledge of the Indian Himalayas comes from living, working and experiencing the mountains first-hand, not from once-a-year trips.

(D). SAFETY IS OUR FIRST PRIORITY.
We perform rigorous safety checks on every location, sport, instructor, tour leader, hotel/ campsite and Transportation Company we use, provide immediate on-tour support and have an emergency contact line available 24/7.

(E). WE DO IT ALL, OURSELVES.
We do not farm our programs to sub-contractors. We do the planning; we do the execution – the logistics, the outfitting and the instruction ourselves which is also the secret why we are able to offer high quality journeys and people keep coming back to us. Our self-sufficiency and in-depth knowledgemakes us unique allows us to maintain a very high quality of service

(F). 24/7 SUPPORT
Your dedicated personal Program Consultant will guide you through the entire tour planning process, and for clients, MSPL’s Customer Care staff and Doctor is available 24 hours a day.
We enjoy designing that perfect trip for you with the seasoned eye of a craftsman. And what is more… we have been doing this for quite some time now!

(G). CHAT WITH ANY OF OUR PAST GUESTS
People who have travelled with us once have always come back to us again and again and have also sent their friends to do many more trips with us. In short, we have built a very strong business based on word of mouth and have always allowed our work talk for us. (Let us know if you want to chat with any of our past guests and we will put you in touch with them)

(H). SPECTACULAR DESTINATIONS
When it comes to destinations, our goal is to provide amazing hiking experiences in the Himalayas’ most spectacular destinations. And we’re well on our way to meeting that goal! Our current destinations include Zanskar, Ladakh, Lahaul, Spiti, Kinnaur, Chamba, Dharamshala and Manali

(I). THOROUGHLY RESEARCHED ITINERARIES
Our thoroughly researched itineraries are designed to offer you access to some of the world's best-kept secrets. We have personally explored the destinations we offer with in-depth knowledge that goes towards making your experience more than worth your while.

(J). FLEXIBLE TRANSFER AND REFUND POLICY
When Murphy’s Law is at play in anybody’s life, things which have to go wrong will go wrong.  We absolutely understand that.
Hence, we believe in a relaxed and flexible transfer and refund policy.

(K). 10% DISCOUNT OFF ANY TRIP AFTER YOUR FIRST
When you hike with us you’ll receive a Lifetime Family Membership entitling you and your family to a 10% discount off any future Trekking trip.